Frequently Asked Questions
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Most Popular Questions
What does RAUH stand for and how is it pronounced?
RAUH is an acronym formed from the first letter of each of our lines and together is pronounced “raw”.
R-Runway, a line containing Straight Raw single donor hair sold in silky and relaxed textures.
A-Amplified, a line consisting of Wavy Raw single donor textures for a softer bouncy look.
U-UltraPure, a collection of Raw Virgin single donor Wavy/Straight, fully organic and not altered in any way. i.e. no steam texturing.
H-Hyped, consists of Raw single donor hair in curly textures.
What is Raw hair?
Raw Hair is 100% human hair that has been cut directly from a donor(s) head and compiled in the correctly aligned cuticle direction. This hair can then be treated with natural methods but NO Chemical alteration of any kind.
What is Raw Virgin hair?
Raw Virgin Hair is hair that has been collected directly off of a donor's head with the correct cuticle alignment. This hair is NOT chemically or heat treated in any way. Hence its in the authentic organic VIRGIN state.
What is Raw Single Donor Hair?
Single donor means that all of the hair on an individual weft comes from just one person/head. This type of hair is higher quality because the strands are alike, together and from cherry picked donors.
Why should I buy RAUH hair?
The RAUH brand was birthed out of a genuine desire to create more transparency in the hair extension industry. We founded the company with quality and affordability in mind. All of our extensions are cuticle intact and aligned, absolutely no tangling/matting and secure wefts with very minimal shedding. Beautiful soft extensions with excellent luster, density and the ability to blend very well. You'll absolutely love our hair!
What does Seal Mean?
Weft sealing is done to further boost the longevity of the extension. It involves the application of sealer along the weft to increase the security of the strands, and to further minimize shedding. We provide weft sealing as a service for an additional charge.
Can I color my RAUH hair?
Yes, all RAUH hair collections can be colored. However, we strongly advise that you seek a professional colorist to obtain optimal results and prevent over processing.
Do you ship Internationally?
Yes we do. We currently ship to Canada, Australia and The UK. Please check back here periodically for new destinations.
How long does it take for shipping?
AFTER the Individual Product's Respective Processing time your order will be shipped via the following carriers:
USPS Priority mail within the continental USA - 2-3 business days. If expedited shipping is required please select the option for delivery via USPS Overnight - 1-2 USPS business days.
International shipping to Canada, Australia and the UK via DHL - 3 business days and via USPS - 10 business days.
Do You Offer Wholesale?
Unfortunately, we do not offer wholesale at this time.